Consumer Insights Lab
Experiments, methods, and notes on marketing analytics, consumer insights, and text mining.
What LLM Summaries Miss in Customer Feedback
How summaries of customer feedback can lose rare issues, even when you ask for them.
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View allReducing LLM Costs with Prompt Caching
From 113,518 Reviews to 23 Topics
Reading 200,000 Reviews with LLMs: Without Overpaying
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